Shipping policy

At Babilonia, we aim to deliver your handcrafted kitchen essentials with speed, care, and reliability. Please read our shipping guidelines below.

Processing Time

All orders are processed within 1–2 business days.
During high-volume periods or holidays, processing may take slightly longer.

Shipping Times

Shipping times vary based on your location:

  • Domestic Orders: 2–7 business days

  • International Orders: 7–15 business days

Please note that delivery timelines may vary due to customs delays or courier conditions.

Shipping Rates

Shipping costs are calculated at checkout based on your location and the weight of your order.

We occasionally offer free shipping promotions, which will be displayed on our website banner.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number.
Tracking may take up to 24–48 hours to update.

Customs & Import Fees

International orders may be subject to customs fees, duties, or taxes.
These charges are not included in the product or shipping price and must be paid by the customer.

Incorrect Address

Please ensure your shipping details are correct.
Babilonia is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery with your order number and photos (if applicable).
We will resolve the issue as quickly as possible.

Contact Us

For any shipping-related questions, reach us at:
📧 info@babilonia-kitchenware.com (replace with your actual email)