Frequently Asked Questions
Answers to the most common questions about our products, orders, shipping, and care.
FAQs
Where is Babilonia based?
Babilonia was founded in Italy and continues to draw its design and creative inspiration from Italian craftsmanship.
What makes your products unique?
We focus on quality woodwork, timeless Italian design, and functional innovation to elevate everyday kitchen tasks.
Are your products handmade?
Many of our items use artisanal methods, ensuring high-quality craftsmanship and attention to detail.
Product Information
Are your wooden blocks and boards food-safe?
Yes, all boards are treated with food-safe finishes and designed to be safe for daily kitchen use.
How do I care for my wooden board?
Hand-wash only and condition with food-grade oil regularly to maintain shine and durability.
Is the Smart Trivet heat resistant?
Absolutely. The silicone material is designed to withstand high temperatures and protect your surfaces.
What payment methods do you accept?
We support secure payments via credit/debit cards, PayPal, Shop Pay, and other major payment gateways.