Frequently Asked Questions
Answers to the most common questions about our products, orders, shipping, and care.
FAQs
Where is Babilonia based?
Babilonia was founded in Italy and continues to draw its design and creative inspiration from Italian craftsmanship.
What makes your products unique?
We focus on quality woodwork, timeless Italian design, and functional innovation to elevate everyday kitchen tasks.
Are your products handmade?
Many of our items use artisanal methods, ensuring high-quality craftsmanship and attention to detail.
What type of wood are your cutting boards made from?
We craft our boards from premium, sustainably sourced hardwoods like Walnut, Teak, Acacia and Bamboo. Each board is carefully finished to ensure beauty, durability, and long-lasting performance.
Are your cutting boards food safe?
Yes! All our boards are 100% food safe and treated with mineral oil, perfect for chopping fruits, veggies, meats, and more.
Are your boards eco-friendly?
Absolutely! We use sustainable hardwoods and bamboo, so you get a premium product that’s also kind to the planet.
How do I keep my cutting board in top condition?
- Wash with mild soap and warm water (never soak or use the dishwasher)
- Dry immediately with a towel
- Oil regularly with food-safe mineral oil to prevent cracks
- Store upright to allow proper airflow
Can I put my cutting board in the dishwasher?
No. Dishwashers can warp, crack, or split the wood. Hand washing and regular oiling are the keys to a long-lasting board.
How do I use the 2-year warranty?
Our boards come with a 2-year warranty for manufacturing defects (not accidental damage). Claims are handled via your purchase platform, keep your order details handy.
Product Information
Are your wooden blocks and boards food-safe?
Yes, all boards are treated with food-safe finishes and designed to be safe for daily kitchen use.
How do I care for my wooden board?
Hand-wash only and condition with food-grade oil regularly to maintain shine and durability.
Is the Smart Trivet heat resistant?
Absolutely. The silicone material is designed to withstand high temperatures and protect your surfaces.
What payment methods do you accept?
We support secure payments via credit/debit cards, PayPal, Shop Pay, and other major payment gateways.